Make a Claim

Tell us what happened and get your claim started


Speak to us about your claim

During office hours, call us first

Between Mon-Fri: 08:45-18:00, call our team and we’ll help you immediately: 0800 hidden912 hidden3081

CALL 0800 912 3081

At any other time, refer to your policy

For help out of hours, your claims number will be clearly shown in your policy documents.

Save your claims numbers in your phone

We recommend saving your claims numbers into your phone as soon as possible, so you have them easily to hand in case of an emergency.

Tell us about your claim

Send your claim details and we’ll get things moving…

Incident details
Date of Incident
Attach Saved Photographs or Documents (Max 6MB: Word, PDF & jpeg)

To find out how we look after your data, please read our Privacy Notice.

If you’ve been in an accident

No one expects to be involved in an accident. But it can happen in the blink of an eye, whether its your fault or someone else’s. Here’s what to do:

Stop at the scene, it’s the law

Call the police and an ambulance if anyone is injured

Call the police if the road is blocked

Take photos of the incident and your vehicle, including:

  • Points of impact
  • Other vehicles & property
  • The driver and passengers of the vehicle (could be invaluable later in the claim)
  • Location, nearby buildings

Save any dashcam footage, store it securely, and send to your insurer as soon as possible

Get details of all other parties including name, address, vehicle details, and insurer details

Note the time and date of the incident, traffic and weather conditions

Record any damage you can see

Look for CCTV cameras that may have recorded the incident

Take contact details of any witnesses

Remember NOT to

It doesn’t matter if it’s a small bump or a major incident, both can get the adrenaline pumping making everything a blur at the scene. Here’s what NOT to do:

Leave the scene, it’s against the law

Admit liability

Sign a statement, unless the police ask you to

Get into an argument or altercation

Put yourself, or any passengers in danger

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Client Reviews

See our 27 reviews on Trustpilot
  • ‘Aaron Green provides us with brilliant service. Very professional and accurate. Always there to help. Aaron is very competent and knows His stuff. Top service.’

    Rahat | Feb 2020
  • ‘I personally dealt with Michael Scott. He has had the patience of a saint as our fleet insurance start date slipped, slipped and then slipped again over many months. However he kept professional and still provided an excellent quote, first time, without playing any games. Great service. Thank you.’

    Dave, The Event Gallery Fine Art Ltd | Feb 2020
  • ‘Very impressed with the service and price. I had a very unusual and difficult insurance need, but nothing was too much trouble. Highly recommend.’

    Jacob | Feb 2020